You can expect a timely refund upon the return of the product. If you would like to return a product from your order simply send the unopened product back to the address below in its original sealed packaging. Orders may be returned up to 21 days for a full refund minus shipping. We are a 5 star rated company and offer hassle free returns. Wholesale orders are assigned shipping case by case depended upon country/size (please email for more information). La Belle must be notified within 7 days for any DAMAGE in transit claims. Without documentation we cannot create a claim for replacement/refund. Please provide images of the outside box and any leaking or damages to the product itself as well. We will need images of the product in its packaging and the box in which it was shipped. Any damage to product in transit MUST be documented. La Belle uses heavy weighted boxes to protect our products and rarely sees an issue with product safety, but in the off chance there is please make sure to reach out and include imagery to support the damage. La Belle Perfumes must be notified (or guide if used) of any delivery issues within 7 days of confirmed delivery provided from the courier (based the tracking provided at time of shipment). If you do not have any issues with delivery, mainly such as stolen after delivery, you may deselect the guide option which cost is approximately 1% of value. Theft and stolen after delivered will not be covered when confirmed delivery (final delivery scan) to the requested address is provided unless GUIDE PROTECTION was selected at checkout. For large orders UPS Ground will be used for transit which could take 1-7 days (longer if further from Florida). UPS 2 Day takes 2 business days for transit, USPS can be 2-8 days (next day for local Miami deliveries). Upon your orders shipment you will be emailed a tracking number to view its transit, via UPS or USPS. Orders are picked and processed 1 day on average. Our reviews are by our own paying customers and average 5 star while being A+ Rated by BBB since 1985! Delivery All fragrances are 100% Authentic with money back guarantee. If you decide you don’t love the fragrance after using the Fragrance Insurance sample, you’re welcome to return your unopened and unused full-size fragrance within 30 days of purchase for a full refund.SHOP WITH CONFIDENCE. Use this “Fragrance Insurance” for a few days before opening the full size bottle, as we are not able to accept returns on fragrances that have been opened or used. Notes: Bergamot from Calabria, Lemon from Sicily, White Bouquet (Lily of the valley and sweet Mock-Orange), Light and musky woodsPlease Note: All full sized bottles of niche fragrance priced $95 or over will receive a complimentary sample of the same fragrance. This citrusy fragrance delicately releases its notes of bergamot from Calabria, citron from Sicily, white flowers and the subtle scent of light and musky wood. This unisex eau de toilette bonds with the skin to then move beyond the body to personify the art of perfume. Fresh and breezy, the Maison Francis Kurkdjian Aqua Universalis Eau De Toilette is a fragrance for every one and everything, with the same bright and sunny scent for men and for women.
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